Jolene Chen, IHRP-MP
Group Human Resources Director
Prudential plc

Jolene Chen has been the Group Human Resources Director for Prudential plc since June 2019 and prior to that the Chief Human Resources Officer for Prudential Corporation Asia since 2011.

Currently based in Hong Kong and Singapore, Jolene sits on the Group Executive Committee. She is Co-Chair of Prudential’s Global D&I Council and Chair of Prudence Foundation, the philanthropic community investment arm of Prudential.

Jolene leads an HR team that is spearheading Prudential’s transformation to become a more inclusive, customer-centric, and purpose-led organisation.

Under Jolene’s leadership, the HR function, which supports close to 15,000 employees in 23 markets across Asia and Africa, has partnered with the business to build a more engaged and agile workforce. The team has also enhanced the people experience by introducing new ways of working that helps facilitate better work-life harmony.

Jolene is also focused on ensuring the HR function has the right capabilities to support the growing ambitions of the business. She led the launch of an online HR academy, and introduced a global baseline of capabilities, to future-proof the HR team.

Prior to joining Prudential, Jolene spent over 20 years with multinational companies, including Standard Chartered and Inchcape, in a variety of resourcing, organisational design, talent management, learning and development and human resources roles.
Jolene Chen