Frequently Asked Questions (FAQ)

About Registration

The event is complimentary to attend. However, prior registration is required.

Upon successful registration, registrants will receive an acknowledgement email from EventBrite. The official confirmation email with access links will be sent to you by 18 October from (please add to your Safe Senders list). For updated information on the conference, please refer to the conference website at

Reminder emails with your unique access link will also be sent 1 day before and 1 hour before each session.

Kindly check your indicated email inbox / junk mailbox. Should you not receive any, please contact the Secretariat here.

You may also click on the Join Conference Now button when it is available on the conference website from 29-31 October. You will be prompted to login with your registered email address; once you have verified your email, you will be able to create a new password for easy access on the site.

You can still use your conference access to watch the sessions on-demand (some sessions are available for up to one month after the conference). Sharing of conference passes is not permitted. Your replacement can also register for their own pass(es) via our website before the event.

Registration will close by 15 October 2021.

Joining the Event

There are two ways you may join the event online:

  • Access the conference website at and click on the Join Conference Now button which will be available on the site from 29-31 October. You will then be prompted to sign-in; if you have not created a password before, click Verify Email for a link to be sent to you where you can create a password for logging in.
  • Click on the access link in the Reminder Emails that will be sent to you 1 day before the Conference and 1 hour before each session. The emails will be sent by so please add this to your Safe Senders list. 

Each Login ID will only allow 1 login on a single device. Thus, you will be unable to use it on both your laptop/tablet and your mobile phone at the same time.

Simply re-join using the details in your confirmation email sent by or find our conference website at

We strongly encourage you to use Chromium-based browsers such as Google Chrome or Microsoft Edge for the best experience. The site is also compatible with Mozilla Firefox or Safari, however there may be slight visual differentiations. Internet Explorer is not recommended as Microsoft is no longer supporting it. We recommend always using the latest version of your chosen browser.

If you have any questions regarding your registration, please contact the Secretariat.

If you encounter any technical issues, please contact Technical Support via email at or the Live Chat on the bottom right of the Conference Hub page.

If you are based in China or Indonesia, you may not be able to view the video on the site. Please contact Tech Support via the Live Chat on the bottom right of the Conference Hub page so we can provide an alternate link for you. 


You may submit your feedback via the Pigeonhole feedback widget in each session.

The presentations where available, could be viewed on this conference website, available for one month from the conference. Look out for the Watch On-Demand button on the conference website that will be available 1 day after the Conference.

Participants will be awarded with 10 points CME if they attend the full event.

Participants who have attended at least 50% of the conference would receive a thank you note acknowledging your attendance.

Contact Our Conference Secretariat

Conference Secretariat

Ms Kris THAM
Department of Medicine

Ms Crystal HENG
International Relations

Office Hours

Monday – Friday
8.30am – 6pm

Brought to you by

Yong Loo Lin School of Medicine-NUHS-Harvard-BIDMC Programme

Organised by

Supported by